Privacy Policy

This Privacy Policy explains in detail how we collect, process, use and protect your personal data when you visit our web portal. We respect your privacy and commit to the full protection of your personal data in accordance with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We understand that privacy is a fundamental right, and we take our responsibility to protect your personal information seriously.

We are the data controller for your personal data — the owners and operators of this portal. We process personal data only to the extent necessary for providing information services and for the purposes specified in this Privacy Policy. This policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.

As part of operating our portal, we collect the following categories of personal data:

• Identification Data — first and last name, email address, phone number (if you voluntarily provide it through the contact form or when subscribing to our newsletter)
• Technical Data — IP address, browser type and version, operating system and platform, screen resolution, time zone settings, browser plug-in types and versions, and other technology on the devices you use to access our website
• Usage Data — visited subpages, time spent on page, traffic source, actions performed on page, full URL clickstream to, through and from our website, page response times, download errors, length of visits to certain pages, page interaction information
• Marketing Data — communication preferences, marketing consents, subscription preferences (only if you voluntarily consent)
• Cookies and Similar Technologies — session identifiers, user preferences, analytical data, and information that helps us recognise your browser and capture information about your visit

All data is collected in accordance with the principle of data minimisation — we collect only the information necessary to achieve the specified purposes.

We process your personal data on the following legal bases and for the following purposes:

• Service Provision — we process data to enable portal use, content delivery, and to provide and maintain our website, ensuring it functions correctly
• User Communication — we respond to inquiries submitted through the contact form and keep you informed about updates to our service
• Experience Personalisation — we adapt content to user preferences based on our legitimate interest to improve user experience
• Analytics and Research — we analyse how the site is used for optimisation purposes, understanding which pages are most popular and how visitors navigate through our site
• Marketing — we send marketing information only after obtaining your voluntary consent, including newsletters, promotional offers, and updates about our services
• Legal Compliance — we fulfil requirements arising from legal provisions, including tax and accounting requirements, and responding to lawful requests from public authorities
• Security — protecting against fraud, abuse, and unauthorised access to our systems, monitoring for suspicious activity to ensure the safety of all users

We retain your personal data for the period necessary to fulfil the purposes for which it was collected:

• Contact Data — 3 years from last contact, unless a longer retention period is required for legal purposes
• Technical and Analytical Data — maximum 25 months, after which aggregated, anonymised data may be retained for statistical purposes
• Marketing Consents — until consent is withdrawn or you unsubscribe from our communications
• Newsletter Subscriptions — we retain your email address until you unsubscribe or request deletion of your data
• Legally Required Data — for the period required by law (e.g. tax regulations — 5 years, or as specified by applicable legislation)
• Cookies — Cookie data retention varies by type. Session cookies are deleted when you close your browser, while persistent cookies may remain for up to 24 months

After these periods expire, data is permanently deleted or anonymised in a way that makes person identification impossible.

We implement appropriate and modern technical and organisational measures to ensure the security of your personal data and protect it from unauthorised access, loss, destruction, unauthorised modification or disclosure. We use among others:

• SSL/TLS Encryption — all data transmitted between your browser and our server is encrypted using the latest encryption technology
• Server Security — regular software updates, firewalls, intrusion detection systems, and 24/7 security monitoring
• Access Control — restricted access to personal data only for authorised personnel on a need-to-know basis
• Encrypted Backups — regular creation of encrypted backups stored in secure locations
• Security Audits — periodic reviews, penetration testing, and security assessments to identify and address potential vulnerabilities
• Employee Training — our staff receives regular training on data protection and security best practices
• Incident Response — we have procedures in place to deal with any suspected personal data breach

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the following rights regarding your personal data:

• Right of Access — you can obtain information about processed data and receive a copy of the personal data we hold about you
• Right to Correction — you can request correction of incorrect or incomplete data we hold about you
• Right to Complain — you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
• Right to Anonymity — where lawful and practicable, you may interact with us anonymously or using a pseudonym
• Right to Withdraw Consent — you can withdraw consent to data processing at any time

To exercise these rights, contact us through the contact page. We will respond within 30 days.

Our website uses cookies and similar tracking technologies to improve service quality and adapt content to user needs. Cookies are small text files stored on your device during website visit.

We use the following types of cookies:

• Essential/Necessary Cookies — required for proper website functioning, enabling basic functions like page navigation
• Functional Cookies — remember your preferences and settings, such as your preferred language or region
• Analytical Cookies — help us understand how users use the site (Google Analytics and similar tools)
• Performance Cookies — collect information about how you use our website
• Marketing Cookies — serve to display personalised ads (only after consent)

You can manage cookie settings in your browser or through our cookie consent tool.

Your personal data may be shared with the following categories of recipients:

• IT Service Providers — companies providing hosting, analytics systems, email services, and other technical services necessary for website operation
• Affiliate Partners — online casinos to which our links lead (we transmit only anonymous identifiers, not personal information)
• Public Authorities — in cases required by law, court order, or governmental authority
• Business Transfers — if our business is sold, merged, or otherwise transferred, your personal data may be transferred as part of that transaction
• With Your Consent — we may share your data with other third parties when you have given us explicit consent

All data recipients are obligated to maintain confidentiality and use appropriate security measures. We never sell, rent, or trade your personal data to third parties for their marketing purposes.

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. When we transfer your personal data internationally, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by relevant authorities
• Ensuring the recipient country has adequate data protection laws
• Obtaining your explicit consent where required
• Implementing additional security measures for sensitive data transfers

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children or minors. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us immediately. We will take steps to delete such information from our systems as quickly as possible.

Our website contains links to third-party websites, including online casinos and gaming platforms that we review. We are not responsible for the privacy practices of these external sites. When you click on a link to an external website, you will be subject to that website’s privacy policy, which may differ significantly from ours. We encourage you to read the privacy policy of every website you visit.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page with a new effective date. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions regarding this Privacy Policy, how we process your personal data, or wish to exercise your rights, please contact us through our contact page. We take all privacy inquiries seriously and will make every effort to respond to your inquiry within 30 days. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992 if you believe we are not processing your personal data correctly.

This Privacy Policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). The APPs establish 13 principles that govern how organisations collect, use, and disclose personal information.

Our commitment to your privacy includes:

• Open and Transparent Management: We maintain an up-to-date privacy policy and make it readily available.
• Anonymity and Pseudonymity: Where lawful and practicable, individuals may interact with us anonymously or using a pseudonym.
• Collection of Solicited Personal Information: We only collect information that is reasonably necessary for our activities.
• Dealing with Unsolicited Personal Information: We destroy or de-identify unsolicited personal information we are not permitted to collect.
• Notification of Collection: We notify individuals at or before the time of collection.
• Use or Disclosure: We only use or disclose personal information for the primary purpose of collection or a directly related secondary purpose.
• Direct Marketing: We only send direct marketing with consent, and honour opt-out requests promptly.
• Cross-Border Disclosure: We take reasonable steps to ensure overseas recipients handle information in accordance with Australian standards.
• Data Quality: We take reasonable steps to ensure personal information is accurate, up-to-date and complete.
• Data Security: We protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
• Access and Correction: Individuals may request access to their personal information and seek corrections.

For complaints or concerns, contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by phone at 1300 363 992. This website is intended for users aged 18+ only, consistent with the legal gambling age in Australia.